Friday, 20 March 2009

Client Feedback.....Please use this facility to post feedback of our service as a comment. We will use this to help improve our service.

9 comments:

  1. excellent service
    very professional, reliable, friendly

    christina gray
    NHS Bristol

    ReplyDelete
  2. We were very pleased with the service Signing Works provided. We called at short notice, which didn’t pose a problem. We received a professional and friendly service. We would definitely use Signing Works again, should the need arise.

    ReplyDelete
  3. Claire Wickham, UWEThursday, 09 April, 2009

    Good, friendly service and clear communication from Kathy. Will definitely use again.

    ReplyDelete
  4. I have used Signing Works several times, all at short notice, to accompany me on assessments. I have yet to receive a "no" from them so I am highly impressed with this new agency. Keep up the good work! Thank you.

    ReplyDelete
  5. Pippa Greed said...

    I have used Signing Works since the company opened for business.
    I find their sign language interpreting services very speedy and efficient.
    All text messages that I have sent through have been acknowledged and responded to very quickly. I find Clare always endeavour to ask around if unable to cover herself.
    Invoices are sent through promptly and itemised clearly.
    Booking reference forms are sent through within a short timescale after booking request has been made.
    Kathy provides a very professional administrative service.

    Signing Works is overall an efficient and reliable service.

    Pippa Greed

    Mendip Housing

    ReplyDelete
  6. I am writing to congratulate you on your company's high level of customer service and professionalism. I understand that working with the Police Service requires a great deal of flexibility and experienced staff. You have never failed to deliver an extremely high level of service and SigningWorks will remain at the top of my list of interpretation companies.

    I frequently work with members of the deaf community and from time to time deal with some very sensitive and serious issues. SigningWorks have proved themselves to be the most confidential, reliable, dedicated, and professional sign language interpreting company I have found to date.

    I would not hesitate to recommend your company professionally to any of my colleagues or the outside agencies I work with.

    Representative of Avon and Somerset Constabulary

    ReplyDelete
  7. I have been using SigningWorks for nearly a year now quite regularly. Working in a busy mental health team for deaf people, it's been invaluable having a service we can totally rely on to arrange our numerous interpreter bookings each week - the service has saved us hours in trying to find individual interpreters.

    I've found Kathy and Clare very accomodating in terms of matching our individual needs with suitably experienced and qualified interpreters - particularly important in mental health. They have been very professional, efficient and have made the billing system as user friendly as it could be. They are both open and friendly to work with and I will continue to recommend them to other people.

    Mary Griggs - AWP NHS

    ReplyDelete
  8. I use SigningWorks on a regular basis to provide interpreters and have found them to be an extremely professional agency to work with.

    They have been prompt in their replies to all correspondence, keeping me up to date and ensuring that I am kept fully informed at all stages of the booking.
    I would have no hesitation whatsoever in recommending this agency and the interpreters they provide.

    I wish them every continued success.

    Regional Co-ordinator RNID.

    ReplyDelete
  9. Sarah Scott said:

    "Our experience on Lead Day on 22nd September proved that SigningWorks is a smooth and efficient team. Much appreciated".

    The Arts Council

    ReplyDelete